QOC manages all of Qatar’s sporting assets, facilities, clubs and finances, including oversight of teams competing internationally and hosting international sporting events in Qatar. TML ONE worked with this organisation over several years in order to establish and embed various processes, systems and practices aimed at strengthening their approach to talent management and overall organisational performance.

Included in the services which TML ONE provided, were:-
• Psychometric assessment of all senior managers and executives
• Compiling Individual Development Plans
• Capacity-building within the HR Department
• Building Competency Profiles for every unique job type

ORYX GTL is a unique, world-class gas-to-liquid refinery. TML ONE worked with ORYX GTL for a year, during which we
• documented 750 primary business processes for the refinery and Head Office
• developed Mandates to define accountability and authorities for CEO, Chiefs and Managers
• defined accountabilities through greater role clarity using RACI charts

The Olayan Group is made up of 50+ operating and investment companies. It is a vast and highly respected organisation, employing tens of thousands of staff. TML ONE has been working with Olayan since 2013, providing the following services and consultancy:-
• over 4,000 psychometric assessments conducted for existing managerial staff and for potential recruits, from supervisory level to C-suite
• advisory services in support of leadership pipeline and succession planning
• consultancy in support of leadership development program design
• provided personal development planning for all senior staff
• executive coaching
• diagnosing team dynamics issues and coaching teams

TML ONE conducted a process-improvement project within this organisation. The TML ONE team logged 4,000 manhours of consultancy as they worked with the senior management team of this strategic provider of utility services to Saudi Arabia’s two largest industrial cities.

The TML ONE brief was to assist Marafiq to re-structure and prepare for the next decade of business in the light of global trends in restructuring utility businesses, and Saudi Arabia’s recent accession to the WTO.TML ONE conducted workshops with eleven business units, mapping and optimizing business processes. We also assessed all 50 senior managers and worked with each individual to establish career and development plans for succession.

TML ONE assisted this organisation to establish a succession planning system for senior and middle managers by helping to establish a methodology and conceptual framework for assessing managerial potential amongst employees. Over 70 managers, supervisors and specialists have been individually assessed, and these results are supporting a successful succession planning system in BAPCO.

TML ONE assisted DPA with the development of project-management skills and methodology amongst 30 Information Technology Project Managers over a 6-month period. Following this modular programme, many of the candidates wrote the international PMI certification exams, and most of these candidates successfully gained their international PMP accreditation as Project Managers.

RBCT is the largest coal-exporting terminal in the world, and serves as a benchmark for leading export terminals globally. Over a three-year time-frame, TML ONE was responsible for project-managing the design and implementation of a best-practice competency-based pay system at this terminal. All resultant costs related to enhanced skills and pay increases awarded to terminal operators were successfully funded by significant savings in overtime, downtime and maintenance as a direct result of the cross-training and multi-skilling focus of the project. Carried out during a difficult period in South Africa’s highly unionized work environment, this project marks a success story in achieving a “win-win” solution for both employees and employer.

Employees from TML ONE successfully project-managed a community-development initiative to raise funds for the construction of a Secondary School in an impoverished rural community in South Africa. Using their solicitation, business-networking and community-liaison skills, TML ONE obtained sufficient funds and oversaw the construction of 10 classrooms for over 1000 schoolchildren, the employment of 10 teachers and the establishment of a sponsored feeding scheme.